Store Hours
We are open Monday through Friday. 10:00AM - 4:00PM MST. We are closed on Saturdays, Sundays and Holidays.
See our Shipping Rates for your orders.
Home Delivery "We deliver to your door."
Shipping and Handling fees will apply to the following; Medical Furniture (hospital beds, tables, chairs etc.), Power Scooters, orders outside the continental US and any express delivery other than ground shipping. For other areas please contact us or proceed through with the "Shopping Cart" to verify shipping rate.
Catalog Ordering
- Receive a Free Catalog of our complete line of products. Call now 801-356-0322
Accepted Payment
Visa, Mastercard, American Express, Discover credit cards and Visa/ Mastercard debit cards. Money orders, cashier’s check and personal checks*.
*Orders will be shipped after checks have cleared. Checks that are returned will be accessed an extra account fee.
IF CREDIT CARD BILLING ADDRESS IS DIFFERENT THAN SHIPPING ADDRESS, THE ORDER WILL BE "ON HOLD" UNTIL THE TRANSACTION HAS BEEN CLEARED (PROCESS MAY TAKE 2-10 BUSINESS DAYS).
Return Policy
We are committed to ensuring that all of our products and services meet the highest of quality standards. Please call 801.356.0322 to discuss the return/exchange. Returned items must be in their original packaging, unopened, and in good resellable condition in order to be replaced or refunded. No returns will be accepted after 10 days of delivery. The shipping, delivering, handling of the products to our location will be the buyer's responsibilitiy. This means if the item is lost, stolen or damaged during the delivery the buyer is responsible until a representative of Grandview Medical Supply has received the items. All returns are subject to a 15% restocking fee.
Sizing Concerns
We offer a one time free shipping exchange for sizing problems. Customers must contact us at (phone 801-356-0322) no later than 10 days after delivery to resolve sizing problems. As a reminder damaged products will not be accepted to exchange for another size. After the one time free shipping exchange for sizing problems, shipping fees will be applied after that.
Non-refundable products
We are unable to accept returns for any open or used item that has a seal broken, package opened or appears to be used will not be refunded. Also due to state and federal regulations any product that has been worn or come into contact with the human body is not returnable or refundable for example any washable/ reusable pad, any type of garment, clothing and/or uniform, undergarment, bedding, orthopedic products, single-use items, disposable items, ostomy products and other medical products.
Funds will be refunded after item(s) have been returned and checked for use or damages. |